πŸ“‹ Step-by-Step Guide πŸ“ž Who To Call πŸ“ Documents Checklist βš–οΈ Your Legal Rights ⚠️ Common Mistakes πŸš› Truck Accidents ❓ FAQ

Who To Call After a Crash

Every organization that may be involved after a US car accident β€” with the right number and what they do for you.

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Emergency Services

For any accident with injuries, blocked traffic, or an unresponsive driver. One call dispatches police, fire, and EMS to your location.

πŸ“ž 911

Available 24/7 nationwide. Non-emergency police line varies by county.

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State Highway Patrol / Local Police

They file the official accident report. Request a copy online or in person β€” typically available 3–5 business days after the incident.

πŸ“ž Via 911 dispatch

The police report is required by most insurers. Get the officer's name, badge number, and report number at the scene.

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Your Insurance Company

The claims number is on your insurance card. Report within 24–72 hours per your policy. They assign an adjuster and open your claim file.

πŸ“‹ See your insurance card

GEICO: 800-841-3000 Β· State Farm: 800-732-5246 Β· Progressive: 800-776-4737 Β· Allstate: 800-255-7828

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Emergency Room / Urgent Care

Go even if you feel fine. Whiplash, concussions, and internal bleeding often show no symptoms for hours. Your ER visit creates the medical record tying injuries to the accident.

πŸ“ž 911 or nearest ER

Use Google Maps to find the nearest ER with the shortest wait times.

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State Department of Insurance

If your insurer acts in bad faith, delays unreasonably, or denies a valid claim β€” file a free complaint with your state's insurance regulator.

πŸ“‹ Find your state: naic.org

The NAIC lists every state's regulator at naic.org.

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Legal Aid / State Bar Referral

If you can't afford an attorney, legal aid organizations provide free help. State Bar associations offer referral services by specialty and location.

πŸ“ž 1-800-285-2221

ABA referral service. Also: lawhelp.org for free legal aid by state.

When To Do What β€” A Timeline

0–30
min

At the Scene

Stay put, call 911, photograph everything, exchange information, wait for the police report. Do not admit fault or sign anything.

24
hrs

Notify Your Insurance Company

Call to open a claim. Provide the police report number, photos, and all party information. Get your claim number in writing.

1–3
days

See a Doctor

Document all injuries β€” even if minor. Keep every bill and prescription receipt. Start a written symptom log.

1
week

Vehicle Inspection by Adjuster

The insurance adjuster inspects your vehicle before authorizing repairs. Do not fix anything until after this inspection β€” it could jeopardize your claim.

10
days

File SR-1 / DMV Accident Report (if required)

Some states (e.g. California) require a separate DMV report within 10 days if there was injury, death, or property damage over $1,000. Check your state's DMV website.

2–3
yrs

Statute of Limitations for Personal Injury Lawsuit

Most states give you 2 to 3 years from the accident date to file a personal injury lawsuit. Missing this deadline permanently bars your claim.

IMPORTANT: Injured or hit by a commercial vehicle? Protect your right to a fair financial settlement.